Privacy Policy

Last updated: August 4, 2026

Morfin Cleaning Services (“Morfin Cleaning,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including with respect to text messages (SMS/MMS).

Information we collect

• Contact details you provide when you request a quote, book a service, or contact us — such as your name, business name, address, email, and phone number.
• Service information related to the cleaning services we provide to you.
• Website usage data collected through standard analytics, used to improve our site.

How we use your information

• To schedule, provide, and follow up on cleaning services.
• To send service-related communications such as appointment reminders, confirmations, “on the way” notifications, and requests for feedback or a review.
• With your consent, to send occasional promotional offers and discounts by text message or email. You can opt out at any time.
• To respond to your questions and provide customer support.

Text messaging (SMS/MMS)

If you provide your mobile number and consent, we may send you service-related and account-related text messages — such as appointment confirmations, reminders, and review requests — and, only if you separately opt in, occasional promotional offers and discounts. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance.

We do not sell, rent, or share your mobile phone number or your SMS consent with any third parties or affiliates for their own marketing purposes. Mobile opt-in and consent information is never shared with third parties.

Cookies, analytics and advertising

Our website uses cookies and similar technologies, including tools provided by third-party platforms, to understand how the site is used and to measure and improve our advertising. These include:

• Google Analytics — measures how visitors find and use our website.
• Google Ads — measures which ads lead to quote requests and phone calls.
• Meta Pixel (Facebook and Instagram) — measures which ads lead to quote requests, and allows us to show our ads to people who have visited our website.

When you submit a form on our website, these tools may send a securely encrypted (hashed) version of the contact details you entered, such as your email address or name, to the platform so that it can measure whether our advertising reached you. This information is used only to measure and improve our own advertising — we do not authorize these platforms to use it to market their own products to you.

Your mobile phone number and your SMS consent are never included in the information shared with advertising platforms.

You can disable cookies through your browser settings, use the ad and tracking controls built into your browser or device, or manage your ad preferences directly with Google and Meta. Disabling cookies may affect some website functions.

How we share information

We share information with service providers who help us operate our business — for example our messaging, scheduling, and payment platforms — and with the analytics and advertising platforms described above, in each case only as needed to operate our business, provide our services, measure our own advertising, or comply with the law. We never sell your personal information.

Your choices

You may opt out of text messages by replying STOP, unsubscribe from emails using the link in any email, or contact us to update or delete your information.

Contact us

Morfin Cleaning Services · 858 W Erie St, Chicago, IL 60642 · (312) 282-2508 · contact@morfincleaning.com